About Us - MasterTelUSA

Our Company

MASTERTEL USA, Inc.

MasterTelUSA is a nationwide technology consulting firm helping customers improve their business processes and control their expenses by utilizing best practices and state-of-the-art services and technologies. Our consulting team has over 300 years of combined experience in this space.

MasterTelUSA has helped businesses of all sizes, from Enterprise to SMB, single location to multi-location, domestic US or worldwide in order to:

1. Compete more efficiently in the marketplace.
2. Make better use of IT and telecom personnel resources.
3. Solve technology problems.
4. Use proper technology to improve the bottom line and increase value to shareholders.

MasterTelUSA, Inc. utilizes an unbiased consultative approach when looking at new solutions for our clients. Although we provide many solutions ourselves, we also work with a multitude of partners. We are customer advocates therefore; we sit on your side of the table and work for you when dealing with outside vendors and suppliers. Each customer’s needs are different; hence, we do not box ourselves into one or two provider offerings. Instead, we have strong relationships and literally work with hundreds of “best of breed” technology providers and manufacturers nationwide and internationally so we can review the entire playing field to generate the best solutions for our clients. As consultants, understanding the breadth of the marketplace, staying on top of emerging trends, and having deep relationships are key to providing the best solutions and managing our client’s services.

MasterTelUSA offers various plans of support depending on the projects or services we are providing for our clients. We firmly believe that proper support ultimately saves our customers money, which is why we discuss support first in any solution discussion. To that end, we hope that you’ll take advantages of our National Help Desk Service which provides live 24 x 7 help desk support for all your locations, and All your technologies whether MasterTelUSA helped you implement them or not. One Support Company to call for all your technology needs.

Recently we have enhanced our product offerings. Although our core offerings have always been and will always be focused on Technology first, especially process automation, cloud technologies and the telecommunications facilities and equipment that support it, MasterTelUSA has also developed separate company divisions which focus on unrelated SMB business needs that are also vital to growth, marketing, finances and cost containment in today’s business environment. Hence, we researched & hired the appropriate talent and then built our separate divisions under our ProfitMasterUSA brand (www.proftmasterusa.com), all of which can positively impact your business when properly executed. If you haven’t done a comprehensive cost review of all your business services recently, we urge you to contact our respective team members.

With our primary sales teams in New Jersey and Pennsylvania, field reps and sales engineers nationwide, and our provisioning and customer service teams in New Jersey and Massachusetts, MasterTelUSA ensures that our customers always get the time and attention to detail that their business deserves. We look forward to working with you.

Chris Koutrotsios
President